Shipping policy

Thank you for choosing House of Creel.

Each order is freshly roasted and prepared before shipment to ensure the highest quality coffee experience.

Processing Time

Orders are typically processed within 2–5 business days before shipping.

During holidays, promotions, or periods of high demand, processing times may be slightly longer.

Shipping Times

Once your order has shipped, estimated delivery times are generally:

Standard Shipping: 3–7 business days

Shipping times are estimates and may vary depending on carrier delays, weather, or destination.

Order Tracking

When your order ships, you'll receive a confirmation email with tracking information so you can follow your package.

Shipping Rates

Shipping charges are calculated during checkout based on your order and destination.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

House of Creel is not responsible for delays or lost packages resulting from incorrect addresses provided by customers.